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Task 1: Brainstorming, Nominal Group Technique and ConsensusDecision.4.1 Divide

Task 1: Brainstorming, Nominal Group Technique and ConsensusDecision.4.1 Divide into small groups of five to seven persons. Select a group discussion leader and a person torecord responses. Use the brainstorming guidelines to conduct a five-minute brainstorming session onthe following topic. Your goal is to identify creative solutions to the problem:Employees in large companies often complain that personal worth perception is low. They feel that thecompany does not overtly reward them for their contributions and set procedures that allow them to bemost productive and creative.4.2 Based on the problem given in 4.1, complete the following tasks:a. Brainstorm how the company can reward efforts and increase the perception of personal worthother than issuing pay increases.b. Use nominal group technique to find the best solution to the employee personal-worthperception problem. Consider the solutions from the brainstorming activity and select the “best”solution from that set.c. Use consensus decision making with the goal of selecting a solution to the employee personalworth perception problem to which all members of the group can commit.Task 2: Discussion on below mentioned case studies4.3 Case Study: Storytelling (Source: IBM Knowledge Socialization Project, IBM Research.http://www.research.ibm.com)Knowledge disclosure is a key way of identifying the organizational culture. Knowledge disclosuretechniques such as storytelling allow us to uncover knowledge in the context of its use. IBM views storiesas a powerful means of knowledge discovery and knowledge transfer. They are very good for conveyingcomplex messages simply. Storytelling is a unifying and defining component of all communities. Storiesexist in all organizations; managed and purposeful storytelling provides a powerful mechanism for thedisclosure of intellectual or knowledge assets in companies. It can also provide a nonintrusive, organicmeans of producing sustainable cultural change. Storytelling is an excellent means of conveying valuesand other complex tacit knowledge.Stories are endemic within each and every organization. They should be fostered, leveraged, andmanaged. We all tell stories in our daily work to share our experience and knowledge. Tacit knowledge isthe most powerful means of sharing knowledge, and this knowledge is usually shared through informalnetworks. Organizations need to accept the fact that stories exist in their organization, identify the storiesthat persist, leverage these stories to effect cultural change, and foster an environment conducive tosharing knowledge and learning through stories. The best teachers, presenters, and knowledge sharerstell stories naturally in order to convey learning points and share their experiences. Stories put theknowledge in context and then make the learning memorable and the learning experience morecompelling. Failure stories, or lessons learned, help a community to learn from its mistakes.

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